Frequently Asked Questions (FAQs):

1. Who is CIDG?
CIDG (Egyptian Company for International Development of Granite & Marble) is a renowned company specializing in the export of high-quality Egyptian limestone, marble, and granite. With years of experience in the industry, we are committed to delivering superior products and excellent customer service.

2. What types of stone products does CIDG offer?
CIDG offers a wide range of stone products, including Egyptian limestone, marble, and granite. Our collection includes various finishes such as polished, honed, brushed, and antiqued. We provide slabs, tiles, countertops, stairs, columns, and more, each crafted to meet the highest standards of quality and design.

3. Where do the stones come from?
All our stones are sourced from the finest quarries in Egypt. Egypt has a rich history of stone extraction and is known for its exceptional quality limestone, marble, and granite. Our products showcase the unique beauty and durability that Egyptian stones are famous for.

4. Can you customize stone products according to specific requirements?
Yes, we offer customization services to meet our customers’ specific requirements. Whether you need bespoke dimensions, unique finishes, or specific patterns, our skilled craftsmen can bring your vision to life. Contact us with your customization requests, and we will work closely with you to create the perfect solution.

5. What are the preferred applications for Egyptian limestone, marble, and granite?
Egyptian stones have versatile applications, suitable for both residential and commercial projects. Egyptian limestone is popular for flooring, wall cladding, and exterior paving. Egyptian marble is highly prized for luxurious interiors, countertops, vanities, and decorative accents. Egyptian granite is ideal for kitchen countertops, outdoor spaces, and high-traffic areas.

6. How do I request a price quote?
To request a price quote, simply navigate to our website’s «Contact» page and fill out the inquiry form. Provide us with the details of the specific stone product(s), dimensions, quantities, and any customization requirements, if applicable. Our sales team will respond promptly with a detailed quote tailored to your needs.

7. What is the shipping process for international orders?
CIDG has extensive experience in international shipping. We work closely with reliable shipping partners to ensure safe and timely delivery of our products worldwide. Once your order is confirmed, we will handle all necessary documentation and logistics to ensure a smooth shipping process. Rest assured, your products will reach you in excellent condition.

8. What payment methods do you accept?
We accept various payment methods, including bank transfers, credit cards, and PayPal. Our sales team will provide you with the necessary details and guidance regarding the payment process, ensuring a secure and hassle-free transaction.

9. Do you provide samples?
Yes, we provide samples of our stone products upon request. Samples are a great way to get a better understanding of the quality, color, and texture of the stones before making a purchase decision. Contact our team to request samples, and we will assist you accordingly.

10. What is CIDG’s approach to sustainability and environmental responsibility?
CIDG is committed to sustainable practices and responsible sourcing. We prioritize ethical quarrying and production methods. Additionally, our stones are known for their longevity, reducing the need for frequent replacements. We strive to minimize our ecological footprint and contribute positively to the environment.
If you have any further questions or need additional information, please feel free to reach out to our dedicated customer support team. We are here to assist you throughout your stone selection process.